ARTICLES

ARTICLES

Eric Julienne, Sylvie Llosa. Comment construire une relation de qualité avec une clientèle d’artisans et commerçants ? Une analyse Tétraclasse. Décisions Marketing, Association Française du Marketing, 2021. ⟨hal-02889848⟩
Stéphane Salgado, Aurélie Hemonnet-Goujot, David Henard, Virginie de Barnier. The dynamics of innovation contest experience: An integrated framework from the customer’s perspective. Journal of Business Research, Elsevier, 2020, 117, pp.29-43. ⟨10.1016/j.jbusres.2020.05.041⟩. ⟨hal-02732997⟩
Audrey Portes, Gilles N’goala, Anne-Sophie Cases. La transparence numérique : dimensions, antécédents et conséquences sur la qualité des relations clients. Recherche et Applications en Marketing (French Edition), SAGE Publications, 2020, pp.076737012093573. ⟨10.1177/0767370120935734⟩. ⟨hal-02919552⟩
Lionel Nicod, Sylvie Llosa, David Bowen. Customer proactive training vs customer reactive training in retail store settings: Effects on script proficiency, customer satisfaction, and sales volume. Journal of Retailing and Consumer Services, Elsevier, 2020, 55, pp.102069. ⟨10.1016/j.jretconser.2020.102069⟩. ⟨hal-02490363⟩
Loubna Tahssain-Gay, Laïla Benraiss-Nailles, Sophie Hennekam-Treguier. Enjeux des dimensions culturelles dans le management de la diversité au sein des multinationales aux Pays-Bas et au Maroc. Management & Sciences Sociales, Humanisme & Gestion, 2020, Entreprise : le pouvoir des parties prenantes en question ?, pp.64-77. ⟨hal-02872824⟩
Laura Beton, Camille Retsin. À Marseille, bénévoles et salariés racontent le confinement des plus précaires. The Conversation, The Conversation France, 2020. ⟨hal-02540251⟩
Stephanie Nguyen, Mohamed Didi Alaoui, Sylvie Llosa. When interchangeability between providers and users makes a difference: The mediating role of social proximity in collaborative services. Journal of Business Research, Elsevier, 2020, ⟨10.1016/j.jbusres.2020.03.021⟩. ⟨hal-02870086⟩
Luis Lages, Antonin Ricard, Aurélie Hemonnet-Goujot, Anne‐marie Guerin. Frameworks for innovation, collaboration, and change: Value creation wheel, design thinking, creative problem‐solving, and lean. Strategic Change, Wiley, 2020, 29 (2), pp.195-213. ⟨10.1002/jsc.2321⟩. ⟨hal-02734810⟩
Shuaib Ahmed Soomro, Yasir Mansoor Kundi, Muhammad Kamran. Antecedents of Workplace Deviance: Role of Job Insecurity, Work Stress, and Ethical Work Climate. Problemy Zarządzania - Management Issues, 2020, 6/2019 (86), pp.74-90. ⟨10.7172/1644-9584.86.4⟩. ⟨hal-02546547⟩
Abdelaziz Hakimi, Helmi Hamdi. Environmental effects of trade openness: what role do institutions have?. Journal of Environmental Economics and Policy, Taylor & Francis, 2020, 9 (1), pp.36-56. ⟨10.1080/21606544.2019.1598503⟩. ⟨hal-02492900⟩
Aitzaz Ahsan Alias Sarang, Nicolas Aubert, Xavier Hollandts. Board Gender Diversity and Corporate Cash Holdings. Finance, Presses universitaires de Grenoble, In press. ⟨hal-02897433⟩
Nicolas Aubert, Philippe Bernheim. What the PACTE law changes for employee savings and participation?. Bankers Markets & Investors : an academic & professional review, Groupe Banque, In press. ⟨hal-02532708⟩
Daisy Bertrand, Christian Le Bas, Annelise Mathieu, Sylvaine Mercuri Chapuis. Types d’innovation et intensité de l’engagement de responsabilité sociale des entreprises (RSE) : Aspects analytiques et empiriques.. Innovations - Revue d’économie et de management de l'innovation, De Boeck Supérieur, 2020. ⟨hal-02893497⟩
Diana W. P. Kwok, Pierre-Xavier Meschi, Olivier Bertrand. In CEOs we trust: When religion matters in cross-border acquisitions. The case of a multifaith country. International Business Review, Elsevier, 2020, 29 (4), pp.101705. ⟨10.1016/j.ibusrev.2020.101705⟩. ⟨hal-02881679⟩
Daniel Bageac, Emmanuelle Reynaud, Sergio Fortun, Ngọc Thuy Vo Thi. Organizational aspects of open innovation. Recherches en sciences de gestion, ISEOR, In press. ⟨hal-02945646⟩
Corinne Grenier, Rym Ibrahim, Lola Duprat. Comment organiser un tiers-lieu éphémère pour favoriser l’émergence d’innovations institutionnelles ? Le cas d’un pôle d’opérateurs de services à domicile.. Innovations - Revue d’économie et de management de l'innovation, De Boeck Supérieur, 2020. ⟨hal-02471958⟩
Aurélie Hemonnet-Goujot, Céline Abecassis‐moedas, Delphine Manceau. When external design and marketing collaborate to develop new products: A typology of patterns. Creativity and Innovation Management, Wiley, In press, ⟨10.1111/caim.12382⟩. ⟨hal-02571107⟩
Daisy Bertrand, Pierre‐yves Leo, Jean Philippe. The new go-between services: Peer-to-peer sharing platforms in hospitality services. European Review of Service Economics and Management, Classiques Garnier, 2019, European Review of Service Economics and Management Revue européenne d’économie et management des services 2019 – 2, n° 8 varia, 2019 – 2 (n° 8), pp.17-53. ⟨10.15122/isbn.978-2-406-09862-1.p.0017⟩. ⟨hal-02430442⟩
Rohail Ashraf, Noël Albert, Dwight Merunka, Muhammad Asif Khan. Consumer involvement with corporate ads vs product ads: a cross-national study. Asia Pacific Journal of Marketing and Logistics, Emerald, 2019, 32 (2), pp.322-342. ⟨10.1108/APJML-09-2017-0219⟩. ⟨hal-02492877⟩
Ana Colovic, Octavio Escobar, Olivier Lamotte, Pierre-Xavier Meschi. Multinational enterprises, local firms, and employee human rights violation in the workplace: Evidence from Mexico. Multinational Business Review, Emerald, 2019, 27 (3), pp.247-265. ⟨10.1108/MBR-06-2017-0037⟩. ⟨hal-02492948⟩
Claudio Vitari, Elisabetta Raguseo. Big data analytics business value and firm performance: Linking with environmental context. International Journal of Production Research, Taylor & Francis, 2019, pp.1-21. ⟨10.1080/00207543.2019.1660822⟩. ⟨hal-02293765⟩
Khaled Lahlouh, Delphine Lacaze, Richard Huaman-Ramirez. Bridge employment and full retirement intentions: the role of person-environment fit. Personnel Review, Emerald, 2019, 48 (6), pp.1469-1490. ⟨10.1108/PR-02-2018-0067⟩. ⟨hal-02492735⟩
Nicolas Aubert, Xavier Hollandts. L’influence du contexte de travail des salariés sur la participation aux plans d’achat d’actions de l’entreprise. Entreprise & société, Classiques Garnier, 2019. ⟨hal-02045358⟩
Aurélie Kessous, Pierre Valette-Florence. “From Prada to Nada”: Consumers and their luxury products: A contrast between second-hand and first-hand luxury products. Journal of Business Research, Elsevier, 2019, 102, pp.313-327. ⟨10.1016/j.jbusres.2019.02.033⟩. ⟨hal-02492707⟩
Richard Huaman-Ramirez, Dwight Merunka. Brand experience effects on brand attachment: the role of brand trust, age, and income. European Business Review, Emerald, 2019, 31 (5), pp.610-645. ⟨10.1108/EBR-02-2017-0039⟩. ⟨hal-02492731⟩
Rudi Zagst, Julia Kraus, Philippe Bertrand. Option-Based performance participation. Journal of Banking & Finance, 2019, 105, pp.44-61. ⟨10.1016/j.jbankfin.2019.05.009⟩. ⟨hal-02142054⟩
Jeanne Amar, B. Candelon, C. Lecourt, Z. Xun. Country factors and the investment decision-making process of sovereign wealth funds. Economic Modelling, Elsevier, 2019, 80, pp.34-48. ⟨10.1016/j.econmod.2018.04.008⟩. ⟨hal-01897058⟩
Philippe Bertrand, Jean-Luc Prigent. On the optimality of path-dependent structured funds: The cost of standardization. European Journal of Operational Research, Elsevier, 2019, 277 (1), pp.333-350. ⟨10.1016/j.ejor.2019.02.003⟩. ⟨hal-02492961⟩
Nathalie Boutin, Pierre Batteau, Solange Hernandez, Sophie Gachet, Jean-Claude Raynal. Conflits environnementaux, milieux naturels et décisions publiques : Étude de deux cas industriels. Politiques et Management public, Institut de management public, 2019, 36 (2), pp.141-167. ⟨10.3166/pmp.36.2019.00011⟩. ⟨hal-02429033⟩
Philippe Chereau, Pierre-Xavier Meschi. The performance implications of the strategy–business model fit. Journal of Small Business and Enterprise Development, Emerald, 2019, 26 (3), pp.441-463. ⟨10.1108/JSBED-04-2018-0122⟩. ⟨hal-02492985⟩

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