Digitizing the Public Organization: Information System Architecture as a Key Competency to Foster Innovation Capabilities in Public Administration


  • Rochet Claude
  • Peignot Joris
  • Peneranda Adrien


  • Information system architecture
  • Information technology
  • EGovernment
  • Innovation
  • Complex systems
  • Design science

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The aim of this paper is to focus on the problems encountered in digitizing public administration. It puts emphasis on what is at stake with e-administration and underlines the contrast with the high rate of failure in managing such projects. After a review of why so many projects fail, the paper outlines, through the experience of a pilot project implemented in the Ministry of Finances in France, which key com-petencies need to be improved in the public sector and what could be an appropriate training program.

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